Sorry, there was a problem with your request in Instagram

“Sorry, there was a problem with your request” in Instagram: How to Fix It

While social platforms like Instagram spend millions of dollars to ensure that everything works smoothly and efficiently, there are times when glitches and errors are unavoidable.

Especially with Instagram that has been releasing new features and updates consistently, a few errors here and there are inevitable.

Fortunately, most of these errors and glitches can be resolved without any inconvenience.

In the last few months, a large number of Instagram users have been facing a particular issue.

When users try to login to their Instagram profile through their mobile phone, they receive an error message saying, “Sorry, there was a problem with your request”.


No matter how many times you try to log in, the same error splashes on your screen time and again.

Apart from individual users, there are more than 25 billion business profiles on Instagram.

Businesses use this popular platform to improve their social credibility, get more followers, and expand their reach.

No being able to login to their Instagram account can surely be an annoying experience, especially in cases when you need to keep the audience consistently engaged.

So, is there a way to fix this error? Yes, there are actually quite a few ways in which this problem can be easily resolved.

Read this post to know some of the most common solutions to the problem.

  1. Creating a new Facebook account

One of the most common reasons due to which you might be receiving this error is a violation of Instagram policies.

You might be posting content that is malicious as per the terms and conditions of Instagram.

If this is the reason due to which you are receiving the error, you’ll still be able to access your Instagram account from a web browser or another mobile device.

If the account is banned due to policy violation, creating a new Facebook account and linking it to your Instagram account can resolve the error.

For this, log in to your Instagram account through a web browser. Click on Settings and if you have a Facebook account linked to it, remove it.

Create a new temporary Facebook account just for logging into your Instagram account.

Now, take another mobile phone and log in to your Instagram account. Go to the Settings and link this new Facebook account to it.

After linking the account, uninstall the Instagram app and install it again.

Try logging in to your Instagram account through the new Facebook account and the error would be gone for good.

  1. Disable the account temporarily

Log into your Instagram account through a web browser.

Go to Settings and look for “Temporarily disable my account” option. Click on it and enter your Instagram password to confirm the selection.

As the account is temporarily disabled, you can activate it anytime by entering your username and password.

So, after about 5-8 hours try to log into your account again from your mobile phones and the error would probably be gone.

Read more : How to report a problem to Instagram – Simple ways to report on Instagram

  1. Use Parallel Space application

If you regularly use Instagram to attract more comments, likes, and followers but aren’t able to do so now due to “Sorry, there was a problem with your request error”, Parallel Space app might solve your problem.

Available for Android and iOS, the app lets you create an exact replica of the Instagram app and can let you log in to your Instagram account without any error.


Once you’ve downloaded the app, create an Instagram app clone. Simply use this cloned Instagram app to log into your Instagram account.

  1. Factory reset

If the solutions mentioned above don’t work and you are still receiving the error, factory reset your device.

Create a backup of all the data you have on your mobile phone before going to Settings and selecting the “Factory reset” option.

Once the reset is done, download the Instagram app again and try logging into your account.

In most cases, this should eliminate the error and let you log in without any problem.

  1. Changing IMEI and Android ID

If you are tech savvy and have an Android device, changing IMEI number and Android ID of the device can help resolve this problem.

For this, root your device and then uninstall the Instagram app.

After uninstalling, change the Android ID and IMEI number of the device. Now, reboot your phone and install the Instagram app again.

You should now be able to log into your account without any error.

Only use this method if you understand how rooting works. You can look for blogs and videos on the topic to know more.

The last resort

If none of these solutions work, the only option left is to get in touch with Instagram’s support department.

You can start by going through the answers available at the Instagram Help Center.

If you don’t find the answer to your query, you can log into your Instagram account through a web browser, go to Settings and then click on “Report a problem” option.


For businesses, it is very important to stay in touch with their audience on a consistent basis.

Errors like these disable you from staying connected with your Instagram followers and can also affect your reputation on the platform.

If “Sorry, there was a problem with your request” error has been troubling you for some time, now you know how you can eliminate it for good.

If the error was because you were violating the Instagram policies, make sure that you go through the policies again to avoid this problem in future.

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